Terms of Service

Acceptance & Eligibility

By accessing, browsing, registering for, purchasing, or otherwise using the Services, you irrevocably accept these Terms and the documents incorporated by reference, including our Privacy Policy. If you do not agree to every provision of these Terms, you may not access or use the Services.

You represent and warrant that you (a) are at least 18 years old, (b) have the legal capacity to enter into a binding contract, (c) are acting on behalf of yourself or a business entity that you have full authority to bind, and (d) are not barred from receiving the Services under the laws of the United States or any other applicable jurisdiction.

These Terms constitute a binding contract between you (and any entity you represent) and RS Media Group LLC. The Services are intended for business and commercial use only. Consumer protection laws applicable solely to personal, family, or household transactions do not apply.

Company Information & Brand Identification

The Services are operated by RS Media Group LLC, a Florida limited liability company headquartered in Sarasota, Florida (the "Company," "we," "us," or "our"). The brand names FinderlyAI, Finderly, Finderly AI, Try Finderly, and TryFinderly all refer to the same service operated by RS Media Group LLC and are accessed only at the official domain tryfinderly.com.

All references in these Terms to the Company include RS Media Group LLC and its affiliates, officers, directors, employees, contractors, agents, successors, and assigns.

Independent Brand & No Affiliation with Similarly-Named Services

For the avoidance of doubt and for the protection of users: FinderlyAI / Finderly / Try Finderly / TryFinderly is an independent service operated solely by RS Media Group LLC. FinderlyAI is not affiliated with, related to, partnered with, owned by, endorsed by, sponsored by, or otherwise connected to any other service that may use a phonetically, visually, or orthographically similar name — including without limitation TryInnerly, Innerly, tryinnerly.com, or any other similarly-named or look-alike entity, brand, website, or domain.

The Company makes no representation about and accepts no responsibility for any third-party service that uses a name similar to FinderlyAI, Finderly, Try Finderly, or TryFinderly. Any communication, charge, contract, refund request, support inquiry, or other interaction concerning such a third party is not the Company's responsibility and is not within the scope of these Terms.

Authentication of Legitimate Company Communications

Only the following constitute legitimate communications, charges, or services from the Company:

• Email originating from the @tryfinderly.com domain
• Charges appearing on payment statements as "RS Media Group LLC," "FinderlyAI," or "FinderlyAI"
• Services accessed at the official domain tryfinderly.com (or its officially-disclosed subdomains)
• Contracts referencing RS Media Group LLC as the contracting party

If you receive a communication, see a charge, or are offered a service that does not match the criteria above but claims to be associated with FinderlyAI or any of its brand variants, that communication or service is not from the Company. You agree that the Company is not liable for any third party's use of similarly-named branding.

The Services

FinderlyAI provides managed Answer Engine Optimization (AEO) and Search Engine Optimization (SEO) services, including but not limited to schema and entity architecture, llms.txt configuration, Google Business Profile optimization, AI engine citation tracking, content production, technical SEO, and related advisory and managed services (collectively, the "Services").

The specific deliverables included in any Subscription are described on the FinderlyAI website at the time of purchase. We may, in our sole discretion, modify, add, or discontinue features, deliverables, or tooling at any time, provided that any material reduction in deliverables to a paying subscriber will be communicated with reasonable notice.

Free AI Visibility Audit

From time to time, the Company offers a complimentary AI Visibility Audit ("Free Audit"). The Free Audit is offered without charge and without obligation to purchase any paid Service. The Free Audit is provided strictly on an "AS-IS" and "AS-AVAILABLE" basis for informational purposes only.

By booking, attending, or otherwise receiving a Free Audit, you acknowledge that: (a) the Free Audit does not constitute a binding offer of Services, (b) the Company makes no representation that the findings, scores, or recommendations are accurate, complete, or error-free, (c) the Company is not obligated to take further action or follow up beyond the audit session, and (d) you remain solely responsible for any actions you take based on the Free Audit.

The Company reserves the right to refuse, reschedule, or terminate any Free Audit at any time, with or without cause.

Account Registration

To access certain Services, you must register an account. You agree to: (a) provide accurate, current, and complete information; (b) maintain and promptly update such information; (c) keep your credentials secure and confidential; (d) be solely responsible for all activity under your account; and (e) notify us immediately of any unauthorized use. The Company is not liable for losses caused by your failure to safeguard your account.

Acceptable Use

You agree NOT to, and NOT to permit any third party to:

• Use the Services for any unlawful, fraudulent, deceptive, or harmful purpose
• Reverse engineer, decompile, disassemble, scrape, harvest, or otherwise attempt to derive the source code, models, prompts, workflows, or architecture of the Services
• Circumvent, disable, or interfere with any security, rate-limiting, or access-control feature
• Resell, sublicense, white-label, or otherwise commercially exploit the Services without prior written consent
• Use the Services to develop a competing product or service
• Submit content that is unlawful, defamatory, infringing, hateful, or that you do not have the right to submit
• Impersonate any person or entity or misrepresent your affiliation
• Upload viruses, malware, or any harmful code
• Use bots, scripts, or other automated means to access the Services other than through documented public APIs

Violation of this Section 6 is grounds for immediate suspension or termination without refund, and may result in legal action and recovery of damages, costs, and attorneys' fees.

AI Engines & No Guarantees

The Services interact with and rely upon third-party AI engines, search engines, large language models, and platforms (collectively, "AI Engines"), including but not limited to: OpenAI ChatGPT, Anthropic Claude, Perplexity, Google AI Overviews, Google Gemini, Microsoft Copilot, Meta AI, xAI Grok, Mistral, You.com, Brave Search AI, and any successor or replacement service of the foregoing. The Company does not own, control, license, or have any contractual relationship with such AI Engines.

You acknowledge and agree that:

• AI Engines may modify their algorithms, indexing, ranking systems, citation behavior, training data, content filters, and access policies at any time, without notice
• The Company cannot and does not guarantee any particular ranking, citation, visibility, traffic, lead, conversion, or revenue outcome
• Any outputs, scores, projections, benchmarks, or recommendations from the Services are estimates only and are not guarantees of results
• The Company is not liable for changes, errors, outages, or restrictions imposed by AI Engines or other third parties

Subscription, Billing & Auto-Renewal

Paid Services are offered on a recurring monthly subscription basis ("Subscription").

• Onboarding Fee. A one-time, non-refundable onboarding fee is charged at the start of each Subscription, in addition to the first month's Subscription fee.
• Recurring Billing. By purchasing a Subscription, you authorize the Company and its payment processors (including Stripe) to automatically charge your designated payment method on each renewal date for the then-current Subscription fee, plus any applicable taxes, until you cancel as provided herein.
• Auto-Renewal. Subscriptions automatically renew on a monthly cycle unless canceled before the next renewal date.
• Cancellation. You may cancel future renewals at any time through your client portal or by emailing hello@tryfinderly.com. Cancellation takes effect at the end of the then-current billing cycle. You will retain access to the Services through that date.
• Failed Payments. If a charge is declined, we may suspend the Services and re-attempt the charge. You agree to pay any amounts that become due and remain unpaid, plus reasonable collection costs and attorneys' fees.
• Price Changes. We may modify Subscription pricing with at least thirty (30) days' notice; updated pricing applies to subsequent renewals.
• Taxes. All fees are exclusive of applicable taxes, which are your responsibility.

No Refunds

Chargebacks Prohibited

60-Day Results Guarantee Terms

The Company offers a "60-Day Results Guarantee" on certain Subscription tiers, subject to the following conditions.

Definition of "Results"

For purposes of the 60-Day Results Guarantee only, the term "Results" means a documented, measurable net increase, between the client's baseline (measured at the date the Services go live, "Day 0") and the 60-day measurement date, in ANY ONE of the following metrics, as measured by the Company's tracking tools and/or first-party sources (Google Search Console, Google Analytics, Google Business Profile Insights, or comparable industry-standard tools):

• AI Engine Citations. Total number of citations of the client's domain across the AI Engines tracked under the client's Subscription tier
• Named AI Mentions. Total number of named or branded mentions of the client's business across the AI Engines tracked under the client's Subscription tier, for a set of target queries documented in the client's 12-month Gameplan
• Organic Search Traffic. Total organic clicks or sessions to the client's primary domain, as measured in Google Search Console or Google Analytics
• Branded Query Impressions. Total impressions for branded search queries containing the client's business name, as measured in Google Search Console
• Indexed AI-Ready Content. Total schema-marked, AI-readable pages or FAQs indexed by Google or accessible via the client's llms.txt

"Results" expressly does NOT include: revenue, leads, conversions, phone calls, foot traffic, signed contracts, customer acquisition cost, return on ad spend, or any other commercial outcome. The Company does not guarantee any commercial outcome.

Guarantee Conditions

• The Guarantee applies only to paid Subscriptions for which the Guarantee was advertised at the time of purchase
• If the Guarantee is not satisfied, the Company will continue providing the Services at no additional monthly Subscription charge (excluding the onboarding fee, prior amounts paid, and any third-party costs) until Results are achieved, as the sole and exclusive remedy
• The Guarantee is void if the client: (a) fails to provide required access (Google Business Profile, Search Console, Analytics, CMS, etc.) within ten (10) business days of request; (b) modifies, reverses, or removes Company-implemented work; (c) cancels the Subscription before the 60-day period elapses; (d) is in breach of these Terms or has an outstanding balance; (e) operates in an industry, geography, or vertical that the Company has communicated as ineligible; or (f) the failure to achieve Results is caused in whole or in part by an AI Engine change, third-party platform change, force majeure event, or client action
• The Guarantee does NOT entitle the client to a refund of any kind, monetary compensation, damages, or termination of remaining obligations

Free Trials & Promotions

The Company may from time to time offer promotional pricing, trials, or limited-time discounts. Such promotions are subject to additional terms communicated at the time of offer. The Company may modify or terminate any promotion at any time. Promotional pricing does not entitle you to perpetual promotional pricing on renewal.

Intellectual Property

All software, tools, platforms, content, methodologies, workflows, prompts, frameworks, templates, dashboards, scores, benchmarks, training materials, designs, graphics, audio, video, source code, trade secrets, know-how, and any other materials made available through the Services (collectively, "Company IP") are owned by or licensed to RS Media Group LLC and are protected by U.S. and international intellectual property laws.

Subject to your full and ongoing compliance with these Terms, the Company grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services solely for your internal business operations during the term of your active Subscription. All rights not expressly granted are reserved.

"FinderlyAI," "FinderlyAI," and associated logos, trade names, and marks are proprietary to RS Media Group LLC. You may not use any Company trademarks without prior written consent.

Client Content & License Grant

You retain ownership of all content, data, materials, and information you submit, upload, or provide to the Services ("Client Content"). You grant the Company a worldwide, non-exclusive, royalty-free, fully paid-up, sublicensable license to host, store, process, reproduce, modify, display, transmit, analyze, and otherwise use Client Content as necessary to: (a) provide and improve the Services; (b) perform the work product for which you have engaged the Company; (c) generate aggregated, anonymized analytics and benchmarks; and (d) comply with legal obligations.

You represent and warrant that you own or have all necessary rights to submit the Client Content, and that the Client Content does not violate any law or third-party right. The Company may remove, refuse, or refuse to use any Client Content that it determines, in its sole discretion, violates these Terms.

Third-Party Services

The Services integrate with and rely on third-party platforms, websites, APIs, hosting providers, search engines, AI engines, and payment processors ("Third-Party Services"), including but not limited to Google, Microsoft, OpenAI, Anthropic, Stripe, and Cal.com.

The Company is not responsible for, and disclaims all liability arising from: (a) the content, accuracy, availability, performance, or pricing of Third-Party Services; (b) any change, error, suspension, or termination by a Third-Party Service; (c) any data processing, privacy, or security practice of a Third-Party Service; or (d) any agreement between you and a Third-Party Service. Your use of any Third-Party Service is governed by that party's terms and policies.

Privacy & Data

The Company's collection and use of personal information is governed by our Privacy Policy, incorporated by reference. By using the Services, you consent to such collection and use.

Disclaimer of Warranties

Limitation of Liability

Indemnification

You agree to defend, indemnify, and hold harmless the Company and its affiliates, officers, directors, employees, contractors, agents, licensors, and suppliers from and against any and all claims, demands, actions, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your access to or use of the Services; (b) your Client Content; (c) your breach of these Terms or any representation or warranty made by you; (d) your violation of any law or third-party right; or (e) any chargeback initiated by you in violation of Section 10.

The Company reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and you agree to cooperate fully with such defense.

Termination

The Company may suspend or terminate your access to the Services, immediately and without notice, for any reason or no reason, including without limitation: (a) breach of these Terms; (b) failed payment; (c) chargeback; (d) violation of Section 6 (Acceptable Use); (e) request by law enforcement; (f) discontinuation of the Services; or (g) conduct that, in the Company's sole discretion, creates risk or liability.

Upon termination: (i) all rights granted to you cease immediately; (ii) you remain liable for any amounts owed; (iii) no refund will be issued; and (iv) Sections that by their nature should survive termination (including Sections 9, 10, 13, 17, 18, 19, 21, 22, 23, and 26) shall survive.

Governing Law & Venue

These Terms and any dispute arising out of or related to these Terms or the Services shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles.

Subject to Section 22 (Mandatory Arbitration), the parties consent to the exclusive jurisdiction and venue of the state and federal courts located in Sarasota County, Florida, for any action not subject to arbitration. You waive any objection to jurisdiction or venue on the grounds of forum non conveniens or otherwise.

The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.

Mandatory Arbitration & Class Action Waiver

Jury Trial Waiver

Force Majeure

Neither party shall be liable for any failure or delay in performance caused by events beyond its reasonable control, including without limitation acts of God, natural disasters, war, terrorism, civil unrest, government action, pandemic, epidemic, labor disputes, internet or telecommunications failures, hosting or AI Engine outages, or third-party platform changes ("Force Majeure"). The affected party shall use commercially reasonable efforts to mitigate the impact. Payment obligations are not excused by Force Majeure.

Independent Contractor; No Partnership

The parties are independent contractors. Nothing in these Terms creates any partnership, joint venture, agency, franchise, employment, fiduciary, or other special relationship between the parties. Neither party has the authority to bind the other or incur any obligation on the other's behalf.

Assignment, Notices & Severability

Assignment. You may not assign or transfer these Terms or any rights or obligations hereunder, in whole or in part, without the prior written consent of the Company. The Company may freely assign these Terms. Any prohibited assignment is null and void.

Notices. Notices to you may be sent to the email address associated with your account or posted within the Services. Notices to the Company must be sent to hello@tryfinderly.com with a copy by certified mail to RS Media Group LLC at the address provided upon request.

Severability. If any provision of these Terms is held unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall remain in full force and effect.

No Waiver. The Company's failure to enforce any provision is not a waiver of its right to do so later. No waiver is effective unless in writing.

Headings. Section headings are for convenience only and have no legal effect.

Entire Agreement & Changes

These Terms, together with the Privacy Policy and any order form or subscription confirmation, constitute the entire agreement between you and the Company regarding the Services and supersede all prior or contemporaneous agreements, communications, and proposals, whether oral or written.

The Company may modify these Terms at any time by posting the updated Terms to the website with a revised "Last Updated" date. Material changes will be notified by email or in-product notice where reasonably practicable. Your continued use of the Services after the effective date of the updated Terms constitutes your acceptance. If you do not agree, your sole remedy is to discontinue use and cancel future renewals.

No oral or written representation by any employee, agent, or representative of the Company modifies these Terms.

Contact Information